Jim – all I can say is that you saved the day!
I had placed an order and paid for a blackjack table with another company. I was promised that I would have my proof for my custom felt within 3 days. After contacting them for 2 weeks, I was informed that they would not be able to place our company logo on the table. I canceled the order and began searching for another company. My problem was that time was running out. I spoke to Jim. Within 20 minutes he provided a quote and committed to delivering our custom table within 3 weeks. I was back on track and had a table in the works.
Not only did he meet the time frame, he was in constant contact with me providing updates on the status of my order. Our company is using the table for trade shows and we love it.
I would not hesitate to order anything from Jim in the future!
Anne – WCA in Houston, Texas
Submit your review
I bought a craps table for my husband for our anniversary and this was absolutely the easiest purchase ever. Jim made the experience stress free. The craps table was awesome, just like the picture I was sent. It was very easy to put together. The accessories were delivered as promised. Shipping was easy and hassle free. It was delivered when I was told it would be.Thanks again for the fabulous customer service !!Jennifer in Baton Rouge
Jim - The (2) poker tables arrived, have been set-up and are in good shape. The chairs are perfect. The 8 foot wide painting looks great on the wall in our corporate game room. The employees really like the custom poker chip key chains you supplied with our company logo for incentive gifts. Thanks again for all of your help !! Â
Jim, thanks for the call yesterday. I have been pretty busy as well. The craps table looks great. I haven't installed the drink rack or screwed the table to the base because we wanted to play. But it is amazing. Thank you again
Jim, thank you so much for all of your help with the Poker Table â€“ your customer service was awesome.
Jim, I wanted to write that review for you. I found www.TheBestPokerSite.com while looking for poker tables, a set of chips and cards for my game room. Local Houston vendors all have terrible customer service, don't have the product selection in stock that Jim has. I found dealing with him to be quite easy. He returned all of my phone calls/emails in a timely fashion and gave me a custom quote based on my needs. I appreciate the great prices for exceptional quality. From the time I contacted to him to opening the poker section of my game room was about 2 weeks (this included an order for 2000 custom chips). I am very satisfied doing business with Jim and TheBestPokerSite.com
Working with Jim was a pleasure. I needed to purchase some poker chip sets for my groomsmen. There was no other site that would get them for me in the short time frame in which I needed them. Jim coordinated with me and got me exactly what I wanted, faster than I even expected. This is someone who knows good business.
Jim, I wanted to follow up with you and let you know we received the chairs on Saturday.Â I had them all put together by Sunday.Â They are going to work great and look very nice. Thanks for all your assistance and I'm sure we'll return for more products in the future.
GREAT table cover -Â well worth it â€“ a perfect fit !!
Thanks for bearing with my insecurities after being burned on-line previously.
Hi Jim â€“ we couldnâ€™t find any company to make the cover for our poker table and chairs. The cover came in today and it fits great â€“ impressive work !! I will send photos as soon as I can.
I received the replacement chair today. Thank you so much for your help. Your customer service is fantastic! You asked for some pictures and I will send some soon. Thank you.